AI-native fraud prevention for retail enterprises by Ravelin

Ravelin research reveals that the average retailer loses $9.3 million to fraud every year.

Ravelin helps online retailers protect their bottom line and the customer experience at the same time, with AI-native decisioning built for high-volume ecommerce environments.

Ecommerce retail fraud is not confined to stolen cards at checkout. It shows up across the customer journey: multi-accounting, promo and loyalty abuse, AI-enabled attacks, fraudulent chargeback claims, burner accounts, and increasingly sophisticated refund abuse.

Ravelin scores risk in real time to block fraud and abuse while boosting conversion – a dynamic approach that is key during peak trading, product releases, and market expansion.

From fashion to electronics and luxury to DIY, protecting the premium customer experience is non-negotiable. Enjoy less loss, reduced manual workload, better approvals, and improved journeys for profitable customers.

See the Ravelin difference today ↓

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Why retailers choose Ravelin

Competition has never been more intense in the retail sector, and new technologies such as agentic commerce hide threats in addition to offering opportunities.

Our AI-native solutions, continuous innovation, and exceptional understanding of online fraud and payments have established Ravelin as a trusted partner for ambitious and demanding large-scale retailers.

The right approach for each shopper

Customized AI unique to your business empowers you to apply checks and balances suitable for each customer.

Legitimate shoppers enjoy frictionless experiences, criminals are blocked, and those in gray areas can be vetted and double-checked.

Big data & link analysis connect the dots

Using graph networks, Ravelin finds links between seemingly different accounts to uncover fraud rings, multi-accounting, and coordinated abuse – unlocking the patterns that sit behind your losses.

You can visualize these and action them in Connect, our comprehensive link analysis graph network tool.

Industry-leading support for your secure growth

We pride ourselves on the expertise, helpfulness and responsiveness of our teams.

Ravelin's retail merchants benefit from our renowned support, spanning data scientist-led investigations, engineers, product specialists and dedicated account manager.

The right approach for each shopper

Customized AI unique to your business empowers you to apply checks and balances suitable for each customer.

Legitimate shoppers enjoy frictionless experiences, criminals are blocked, and those in gray areas can be vetted and double-checked.

Big data & link analysis connect the dots

Using graph networks, Ravelin finds links between seemingly different accounts to uncover fraud rings, multi-accounting, and coordinated abuse – unlocking the patterns that sit behind your losses.

You can visualize these and action them in Connect, our comprehensive link analysis graph network tool.

Industry-leading support for your secure growth

We pride ourselves on the expertise, helpfulness and responsiveness of our teams.

Ravelin's retail merchants benefit from our renowned support, spanning data scientist-led investigations, engineers, product specialists and dedicated account manager.

Convert refund abusers to profitable customers

Ravelin distinguishes legitimate customer behavior from opportunistic abuse and organized fraud – including fraud-as-a-service.

Our specialist solution provides deep intelligence into each shopper's behavior, including their lifetime value.

Confidently issue refunds to good customers while blocking suspicious requests, converting casual abusers back into profitable customers, and delivering exceptional service to your VIPs.

Retail fraud is changing... are you adapting?

43%

of retailers saw more consumer fraud in 2026

$9.3m

average annual loss per retail enterprise

59%

report a rise in online retail fraud in 2026

64%

would like to do more to stop fraud

Retail fraud prevention spotlight

Automating River Island's fraud strategy

"Ravelin has a freshness and passion for fraud that is apparent to me every time we speak.

We work in partnership to improve things. We never compromise on holding each other to account, but there is a camaraderie and friendship across all levels of both organizations."

– Grant Shipway, Global Fraud Manager at River Island

See how Ravelin freed up 2,500+ analyst hours

See it for yourself

We’re proud of our exceptional track record of holistic fraud prevention that enables merchants' global growth.

Book a demo to discover Ravelin's approach to secure growth and everything we can do for your company.

Book a call