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From specialist reports to interviews, we work to spread awareness of online fraud and abuse. Read our media coverage right here.
Driven by AI, customers now rival criminals for ecommerce fraud
Ravelin's latest Global Fraud Trends Report reveals how ecommerce fraud enters a new phase as losses continue to climb. Merchants now view criminals and their own customers as presenting a comparable risk, and there's a gap in AI adoption.
The agentic commerce gold rush is on – but are merchants accounting for risk?
Ravelin's Agentic Commerce and Agentic Fraud Report 2026 reveals rapid agentic adoption across ecommerce.
But growing fraud risks and unclear liability raise concerns about embracing AI shopping too quickly.
In the news
Agentic commerce risks repeating ecommerce's biggest mistakes
"Existing frameworks were built around human decision-making. Agentic introduces a new layer of autonomy that blurs traditional lines of responsibility."
Ravelin COO talks AI-enabled fraud on BBC Radio 4
Ravelin COO Mairtin O'Riada discussed how fraudsters use AI for fraud on BBC's You and Yours.
Ravelin's 2026 report analyzed in The Paypers
Key findings around the full spectrum of the consequences of fraud, current and emerging fraud trends, anti-fraud strategies, and predictions for the evolving fraud landscape.
Ravelin's Global Fraud Trends research featured on Forbes
"Downplaying fraud to protect the customer experience is a false dichotomy", said Martin Sweeney to Forbes, on the topic of online fraud.
Middle-aged online shoppers are most likely to commit fraud
This Is Money featured Ravelin research around first-party abuse in the UK, highlighting the casual abuse of ecommerce terms and conditions by everyday consumers.
Peak season sales at risk as frictionless payment approvals decline
Ravelin is warning ecommerce merchants to review their payment strategy, as new research reveals a global drop in frictionless authentication rates.
Turning the tide against criminal customers – BBC Radio 4's "You and Yours" program
Listen nowThe customers abusing the system by "free-renting" clothes
Read articleYour own customers might be your biggest source of fraud
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"Friendly fraud" on the rise by online customers: The consequences
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World’s largest marketplace for digital products implements Ravelin for fraud prevention
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Mastercard and Ravelin to help merchants strengthen their fraud detection capabilities
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Ravelin reveals latest figures on global 3DS adoption rates
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Ravelin report: 71% of online gambling merchants affected by surging promotion abuse
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How the threats facing fraud teams have changed in the last year
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62% of merchants are seeing new fraud types emerge
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Sharp rise in travel sector fraud
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New Types of Fraud Affecting More E-Commerce Merchants, Says Report
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Fraudsters aren't taking a break from travel
Read articlePress releases
Kinguin renews Ravelin partnership after cutting ecommerce fraud to “industry-leading low”
Driven by AI, customers now rival criminals for ecommerce fraud, say merchants
The agentic commerce gold rush is on, but are merchants accounting for risk?
Global drop in frictionless authentication: Peak season sales at risk as frictionless payment approvals decline
VAMP penalties start 1st October: Ravelin urges merchants to act before Visa chargebacks crackdown
Digital Element and Ravelin partner to supercharge custom fraud prevention models
Merchants sacrifice profit for customer loyalty – and are paying the price as fraud surges
Worldpay to acquire Ravelin, a leading AI-native fraud prevention platform
Payments authentication data, merchant opinions and trends in new report by Ravelin
The reputational cost of fraud and its impact on brand image – the latest figures revealed
Ravelin's 2024 survey reveals the alarming global growth of online fraud
Ravelin doubles key accounts as clients eager for AI-native fraud prevention
Company results for 2023: Ravelin achieves record revenue and bookings
New Ravelin survey: tracking the rise of friendly fraud – the dark side of online shopping
World’s largest marketplace for digital products implements Ravelin for fraud prevention
Mastercard and Ravelin partner to reduce fraud and create frictionless checkout in digital quick commerce
Ravelin on social media
Laura Smettem
VP Marketing
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Laura Smettem
VP Marketing