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  • SOLUTIONS

    Solutions overview

    Harness the power of your data

    Support and investigations

    Support services for Ravelin

    Online Payment Fraud

    Account Security

    Refund Abuse

    Promo Abuse

    Marketplace Partner Fraud

    3D Secure

  • RESOURCES

    Resource zone

    All of our fraud & payments resources

    Events

    Our upcoming events and where you can catch us

    APIs & dev docs

    APIs, glossary, integration, library & SDKs

    Blog

    The latest in fraud and payments

    3D Secure & Global SCA Regulation Map

    The latest 3DS success rates around the world

    Insights

    In-depth guides to ecommerce security & growth

  • COMPANY

    About Ravelin

    Discover Ravelin's story

    Customers

    Read case studies from our happy customers

    Careers

    Join our dynamic team

    Press

    Press releases & Ravelin in the news

Log in Contact us

Ravelin's Responsible AI Principles

Ravelin is guided by responsible AI principles. We are committed to fostering innovation that upholds our core values of integrity and thoughtfulness, creating a positive impact for our clients and the global community through the reduction of fraud.


Responsible AI Principles

  1. Safety, security, robustness and data governance

  2. Transparency and explainability

  3. Fairness

  4. Accountability and governance

  5. Contestability and redress

  6. Social and environmental well being

As we develop new products and AI systems to help our clients gain valuable insights and enhance fraud detection capabilities, we will adhere to these Responsible AI Principles throughout the entire life cycle of each AI system. We will review and update documentation annually or sooner where appropriate.

For each AI system we have considered:

  • Its purpose and how it will solve the problems intended through its use.

  • Impact on individuals and clients, including any additional oversights required.

  • Proposed model inputs and outputs and the quantity and suitability and accuracy of the data sets.

  • Procedures to collect and process data, including labelling, cleaning, enrichment and aggregation.

  • Limitations to the generalisability of models based on the training and testing data used.

  • Features to enable clients to report errors and provide feedback.

  • Oversight and control functions.

  • The system UX, features and client training materials.

EU AI Act

We are aware of the various application dates under the EU AI Act. We have set out those which are relevant to us below and we shall be seeking feedback from all of our stakeholders to ensure compliance.

  • 2 February 2025 – AI literacy rules came into effect. In compliance with these rules, we ensure that all Ravelin staff dealing with the operation and use of AI systems have a sufficient level of AI literacy.

  • 2 May 2025 – AI Office Codes of Practice must be ready.

  • 2 August 2025 – Rules on penalties, governance and notification come into force.

  • 2 August 2026 – Full EU Act applies to AI systems.

Contact us

If you want to contact us for any further information, please contact: privacy@ravelin.com

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Solutions overview Support & investigations Online payment fraud Account security Refund abuse Promo abuse Marketplace fraud 3D Secure

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Global 3DS, SCA & Payments Map Fraud Trends Survey 2025 Global Payments Report 2026 Link analysis & graph networks Machine learning for fraud Refund & promo abuse guide Online payment fraud guide Account takeover guide PSD2 and SCA guide

Resources

Resource zone Blog Events Product updates Developer docs for PSPs Developer docs for merchants Tech blog Ravelin Help Center Open source licenses

Company

About Customers Contact Press Careers Responsible AI Principles ESG Strategy ED&I Strategy Website policy Privacy policy
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