AI-native fraud prevention for online marketplaces by Ravelin

Ravelin research reveals that the average marketplace loses to fraud $11.4 million every year.

Marketplaces are multi-sided ecosystems, and fraud exploits every edge of the network.

Relationship-driven fraud can be difficult to deal with. On-demand ordering, aggregation, hundreds of partners and dozens of locales add to the challenge, while social media exposure presents a real threat to your brand image, from spreading fraud techniques to disgruntled customer amplification.

Ravelin helps online marketplaces maximize opportunities and minimize threats with AI-native decisioning and link analysis ideal for high-volume, complex online marketplaces.

We take a holistic view of marketplace risk, detecting dishonest behavior in real time across your ecosystem while keeping things smooth for legitimate customers.

Protect margins, accelerate scale, and maximize marketplace value with Ravelin.

See the Ravelin difference today ↓

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Why online marketplaces choose Ravelin

Whether as innovative standalone platform or supplementing a retailer's own offering, marketplaces are an attractive business model with many opportunities – provided you can contain the trio of professional fraudsters, opportunist customers, and potentially dishonest partners.

Ravelin provides online marketplaces with the confidence to accept more payments, more partners and more customers without compromising on security.

End-to-end coverage for all your pain points

Customized AI unique to your business empowers you to apply checks and balances suitable for each customer.

Ravelin's platform prevents payment fraud, refund abuse, promo abuse, account takeover, and marketplace partner fraud, while also addressing fake account creation, fraudulent chargebacks, and dishonest consumers.

Powerful refund abuse protection

Ravelin distinguishes legitimate customer behavior from opportunistic abuse and organized fraud, including fraud-as-a-service.

Confidently issue refunds to good customers while blocking suspicious requests, preventing casual abuse, and delivering exceptional service to your VIPs.

Industry-leading support for your secure growth

We pride ourselves on the expertise, helpfulness and responsiveness of our teams.

Ravelin's marketplace merchants benefit from our renowned support, spanning data scientist-led investigations, engineers, product specialists and dedicated account manager.

End-to-end coverage for all your pain points

Customized AI unique to your business empowers you to apply checks and balances suitable for each customer.

Ravelin's platform prevents payment fraud, refund abuse, promo abuse, account takeover, and marketplace partner fraud, while also addressing fake account creation, fraudulent chargebacks, and dishonest consumers.

Powerful refund abuse protection

Ravelin distinguishes legitimate customer behavior from opportunistic abuse and organized fraud, including fraud-as-a-service.

Confidently issue refunds to good customers while blocking suspicious requests, preventing casual abuse, and delivering exceptional service to your VIPs.

Industry-leading support for your secure growth

We pride ourselves on the expertise, helpfulness and responsiveness of our teams.

Ravelin's marketplace merchants benefit from our renowned support, spanning data scientist-led investigations, engineers, product specialists and dedicated account manager.

Unlock the patterns behind your losses

Detect dishonest suppliers, promo abuse, collusion, coordinated abuse and multi-accounting with Connect – Ravelin's visual link analysis tool.

By mapping connections between devices, payment instruments and other characteristics, Connect reveals what other tools can't. The results benefit you threefold, improving your AI models, feeding into rules, and unlocking better investigations.

Our AI-native solutions, continuous innovation, and exceptional understanding of online fraud and payments have established Ravelin as a trusted partner for iconic online marketplaces.

Online marketplace fraud is shifting... are you adapting?

56%

report an increase in payment fraud

66%

saw a rise in fraud in 2026

$11.4m

average annual loss per marketplace

66%

say they could do more to stop fraud

Marketplace fraud prevention spotlight

Boosting authentications for Glovo

"Managing risk and 3DS through Ravelin helps me create a feedback loop between 3DS and risk. 3DS outcome information is fed back into the risk engine."

– Boris Montin, Director of Risk & Identity at Glovo

See how we achieved +132.6% auth success and +1% conversion rate

See it for yourself

We’re proud of our exceptional track record of holistic fraud prevention that enables merchants' global growth.

Get in touch with our team to discover Ravelin's approach to secure growth and everything we can do for your company.

Book a call