Ravelin research reveals that the average digital goods company loses $11.4 million to fraud every year.

Ravelin research reveals that the average digital goods company loses $11.4 million to fraud every year.

Speed and convenience – this is what consumers expect from digital goods brands.

But instant fulfillment, low marginal costs, and automated account provisioning allow little room for error, as your defenses are constantly tested by fraudsters, who have eagerly adopted AI to scale their operations.

You deserve a fraud detection solution that works for your unique landscape and requirements, delivered by a proactive partner who understands what matters to you.

Ravelin protects every step of the customer journey in real time, allowing you to serve more customers with confidence. We deliver a dynamic approach to fraud that protects your bottom line, brand image and customer loyalty.

Enjoy a safer platform, cleaner acquisition, increased customer trust, reduced manual workload, and the confidence to scale subscriptions and digital fulfillment without trading growth for risk.

See the Ravelin difference today ↓

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Why digital goods leaders choose Ravelin

Attracting a global clientele calls for deeply understanding local payment preferences, regulatory differences and even diverse customer cultures.

Digital goods companies want to grow securely. Keeping the user journey fast and low-friction is key.

Ravelin's AI-native solutions, continuous innovation, and exceptional knowledge of online fraud and payments have established us as a trusted partner for iconic digital good companies – including video and music streaming services, gaming platforms, and instant-fulfillment online purchasing.

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The right approach for each customer

Customized AI unique to your business empowers you to apply checks and balances suitable for each customer.

Across different types of fraud and abuse, legitimate shoppers enjoy frictionless experiences, criminals are blocked, and those in gray areas can be vetted and double-checked.

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Subscriptions expertise that builds loyalty

With subscriptions, losses aren't just a single fraudulent purchase; they include repeated disputes, operational overhead, and compromised customer trust.

Ravelin can easily distinguish between bad actors and legitimate customers who may have unusual but valid behavior – including traveling, multiple devices, shared household access and gifting.

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Big data & link analysis connect the dots

Using graph networks, Ravelin finds links between seemingly different accounts to uncover fraud rings, multi-accounting, and coordinated abuse – unlocking the patterns that sit behind your losses.

You can visualize these and action them in Connect, our comprehensive link analysis graph network tool. 

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Instant fulfillment done right

Ravelin’s AI-native risk decisioning evaluates behavior in real time across the transaction lifecycle, so you can continue to inspire customer loyalty.

At sign-up and log-in, detect automated attacks and suspicious access patterns early on, before they turn to payment fraud, content theft and high downstream support costs.

At check-out and renewal, Ravelin helps reduce fraudulent transactions and chargebacks while improving approval rates through context-rich, data-first risk assessment.

All the while, our industry-leading team of real product experts and data scientists empowers you to get the most out of your strategy, conducts investigations, and constantly improves our AI models to protect you from the fraud of tomorrow, today.

Digital goods fraud is changing... are you adapting?

57%

report a rise in refund abuse

$11.4m

average annual loss per digital goods enterprise

66%

report a rise in fraud in 2026

68%

say they could do more to stop fraud
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See it for yourself

We’re proud of our exceptional track record of holistic fraud prevention that enables merchants' global growth.

Speak to our team to discover Ravelin's approach to secure growth and everything we can do for your company.

Book a call