How do you safely restore customer access after an account takeover?

Blog / account takeover

How do you safely restore customer access after an account takeover?

3 min read

After a breach, genuine customers don’t want to lose their accounts and start from scratch. With account takeovers rising against merchants, how can you restore your customer accounts to allow them to safely order again after an attack?

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Jessica Allen Content Lead

Blog / refund abuse

Why is refund abuse at an all-time high?

4 min read

Over 50% of online merchants have seen an increase in refund abuse in the past year, as customers take advantage of easy returns and extended refund periods. Read on to learn what’s behind the increase...

Fraud copywriter

Grace Proctor, Content Writer

Blog / link analysis

Why is promotion abuse a problem for online businesses?

3 min read

Merchants often underestimate the threat of promotion abuse, but it can become an expensive issue and could damage your brand reputation. Here are our insights into how promotion abuse works and what you can do to stop it.

Fraud copywriter

Grace Proctor, Content Writer

Blog / account takeover

How to limit the impact of account takeover

4 min read

Fraudsters rarely target just one customer in an account takeover, and can often compromise hundreds of accounts at once. Here’s how we developed a way to quickly stop the spread of an attack and limit the number of customers affected.

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Jessica Allen, Content Lead

Blog / account takeover

What do fraudsters do after they take over an account?

3 min read

Once a fraudster has compromised an account, what can they do with it? We look at the data behind account takeover attacks...

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Jessica Allen, Content Lead

Podcast / fraud analytics

Dr. Mike McGuire on the Economy of Cybercrime

Episode 29

Senior Lecturer of Uni. of Surrey shares some startling research on the scale and sophistication of cybercrime and the direct links between carding fraud and much more serious criminal activity.

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Gerry Carr, CMO

Blog / news

Press Release: Ravelin secures Series C funding to continue stellar growth in new markets

4 min read

Draper Esprit (LSE:GROW) leads £16.4M Series C investment round, joining existing investors Amadeus Capital Partners, BlackFin Tech, and Passion Capital.

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Gerry Carr, CMO

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Blog / PSD2

What is authentication enrichment and why should you do it?

4 min read

Why ask your customers to jump through hoops to authenticate if you already have enough data to prove a level of risk? 3DS2 enables you to share more data with the issuer - here's how it works...

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Jessica Allen, Content Lead

Blog / fraud analytics

Six common fraudsters and how they operate

4 min read

Ravelin’s Director of Intelligence & Investigations shares insight on six of the most common fraudster types, and their methodologies. Which ones are targeting your business?

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Jessica Allen, Content Lead

Podcast / account takeover

What the dark web can teach us about account takeover

Episode 28

Account Takeover has emerged as a substantial risk for all merchants who maintain customer accounts. Ravelin has looked at the tactics shared on the dark web and more importantly devised ways to combat the tactics. To learn more about how account takeover works, check out our insights page here.

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Gerry Carr, CMO

Blog / PSD2

Global Payment Regulation & Authentication 2020 Update

5 min read

We’ve released an update to our Global Payment Regulation & Authentication Report, with analysis of billions of transactions during Q1 2020.

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Jessica Allen, Content Lead

Podcast / machine learning

Ravelin's integrations engineer Paul Scott in conversation

Episode 27

Ravelin’s Paul Scott joins us to talk about the integrations process and how to get started.

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Alara Basul, Head Of Content

Blog / machine learning

Which machine learning models we use and why

7 min read

We use a combination of different model architectures to get the best performance - here's a short introduction to three of the prominent architectures we use and why we use them...

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Jessica Allen, Content Lead

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