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Secure Growth Summit

Thursday 5 March
The Pan Pacific Hotel, London

RavCon 26 – Registrations are closed

Please note that we are at capacity – registrations for RavCon 26 are now closed. You can find the agenda and venue information below.

The definitive one-day summit for ecommerce fraud and payments leaders, RavCon, makes its highly anticipated annual return to London in 2026!

Featuring game-changing talks from world-leading brands, ample networking opportunities, and candid knowledge sharing, RavCon is designed to sharpen your strategies and forge powerful connections.

This is the essential meeting point where C-level executives, fraud managers, analysts, and payment experts meet to tackle emerging threats, debate innovative solutions, and build invaluable networks.

Join us to be part of the movement defining the future of secure growth.

Spaces are limited. Secure your spot today.

SPEAKERS

Benedict Evans

Benedict Evans email thumbnail 1

Benjamin Binaud

Benjamin Binaud

Anna Collier

Anna Collier headshot

Scott Wels

Scott Wels Spotify

Himayak Dhar

Himayak

Benjamin Louche

Benjamin Louche ADEO

Lea Polge

Unnamed

Jamie George

Jamie G

Jerome Titus

IMG 0562

Jono MacDougall

Jonoheadshot

Haydon Croker

Haydon Croker
Benedict Evans email thumbnail 1

Benedict Evans

Independent Tech Analyst

Benedict Evans has spent 25 years analysing mobile, media and technology, and worked in equity research, strategy, consulting and venture capital.

He is now an independent analyst.

Benjamin Binaud

Benjamin Binaud

Senior Fraud Analyst at Back Market

Benjamin is a senior fraud analyst specialising in non-payment fraud at Back Market since September 2024.

His main areas of expertise include refund abuse, ATO prevention, and promo code abuse. He has worked in the fraud industry for the last seven years, in Ireland and in France at Wayfair and La Redoute.

Anna Collier headshot

Anna Collier

Head of Fraud at Fanvue

Anna Collier is Head of Fraud at Fanvue, a creator subscription platform helping creators build and monetise direct relationships with their fans.

With 10 years’ experience in fraud prevention, Anna has led fraud programmes across high-growth consumer and fintech environments, including Amazon. She was also an early member of the team at Marshmallow, the British insurtech unicorn, where she led the scaling of fraud and risk capabilities through rapid growth.

Scott Wels Spotify

Scott Wels

Associate Director, Global Head of Revenue Protection at Spotify



Himayak

Himayak Dhar

Senior Project Manager at Ravelin

With an academic background in astrophysics, Himayak transitioned from mapping the universe to leading complicated technical projects at Ravelin.

Almost five years ago, he joined the Integrations team as Ravelin’s 100th employee. It’s the culmination of a varied professional background that includes data analysis, operations, and even marketing – a role where his stellar communication, technical expertise and proactiveness cement merchants’ success in the fight against fraud, early on.

Benjamin Louche ADEO

Benjamin Louche

Freelance Business Product Owner at ADEO

Benjamin Louche is a digital payments expert with over 15 years of experience in the banking and fintech sectors. As a freelance Business Product Owner, he leads digital transformation projects for major groups such as ADEO, BNP Paribas, and Oney Bank.

Specialized in innovative payment methods (Apple Pay, PSP), regulatory compliance (PSD2), and fraud prevention, Benjamin supports companies in their international payment strategies. He is recognised for his ability to coordinate multidisciplinary teams and deliver complex projects in Agile environments.


Unnamed

Lea Polge

Senior Product Manager – Payment & Fraud, Back Market

Lea shapes Back Market's payment and fraud product vision across 18 markets and 20+ payment methods. She leads cross-functional initiatives to streamline payments, reduce fraud risk, and drive the company's expansion into subscription-based revenue - balancing security with seamless customer experiences.

Her main areas of expertise include payment fraud prevention, risk management, payment ecosystem optimisation, and data-driven product strategy. She previously worked at JPMorgan Chase, where she contributed to the Chase UK credit card launch and worked across payments, fraud, and open banking.


Jamie G

Jamie George

VP Account Management & Partnerships at Ravelin

Coming from an economics background, Jamie George has been with Ravelin for over eight years. Earning his stripes in Sales initially, he launched and managed both the Account Management and Partnerships teams at the AI-native fraud & payments company.

Today, he serves as VP of these teams, working tirelessly and strategically to support Ravelin's clients and partners to tackle fraud and risk across the entire customer journey.

IMG 0562

Jerome Titus

Data Scientist at Ravelin

Numbers won Jerome over from a young age, and the inherent patterns they form led him to machine learning – his true calling. After completing a BSc in Mathematics and a MSc in Data Science, he worked at companies that include Rolls-Royce and Delta Capita before joining Ravelin.

As a Data Scientist in the Detection team since 2023, Jerome excels at developing machine learning features with strong predictive power, helping to minimise risk and support the secure growth of online merchants.

Jonoheadshot

Jono MacDougall

Chief Technology Officer at Ravelin

A Physics graduate hailing from Canada, Jono has built a career defined by technical variety and complex engineering challenges. His journey as a software engineer took him from the video gaming industry to the aerospace sector – where he successfully transmitted commands to satellites orbiting Earth – and the fast-paced world of on-demand transport apps.

Jono holds the distinction of being Ravelin’s first-ever employee, helping to build our solutions' foundations from the very beginning. Today, he serves as Chief Technology Officer, where he leverages his deep institutional knowledge and diverse technical background to drive the company's engineering strategy.

Haydon Croker

Haydon Croker

Head of Strategy at Worldpay

As Head of Strategy, Haydon is responsible for the company’s AI strategy and its response to the technology’s adoption by the broader ecosystem. He spent much of 2025 both shaping and navigating the emerging agentic commerce space.

Previously, he led Corporate Strategy and Corporate Development at Worldpay, where he worked closely with the Ravelin team during their integration with Worldpay.

Agenda

9:15 – 9:45

Coffee & Reception

Breakfast and caffeine!


9:45 – 10:15

Welcome & Opening Remarks

Martin Sweeney – CEO at Ravelin

Ravelin’s CEO sets up a day of learning, insights and knowledge sharing.


10:15 – 11:00

Keynote: AI Eats the World

Benedict Evans – Independent Tech Analyst

With the advent of AI, macro and strategic trends in tech have perhaps never been more important to decipher. Benedict Evans spent a quarter of a century analysing mobile, media and technology from positions in equity research, strategy and venture capital. Now an independent analyst with a popular newsletter, he is expertly positioned to see beyond the hype and identify the questions we need to be asking about AI – as well as some of the answers.


11:00 – 11:30

Break


11:30 – 12:00

An Evolving Fraud Loop: When Refund Abuse Becomes a Chargeback Problem

Lea Polge – Senior Product Manager, Back Market
Benjamin Binaud – Senior Fraud Analyst, Back Market

Refund abuse, logistics fraud, and chargebacks are deeply interconnected – no matter which team each sits with. From the RavCon stage, popular tech marketplace Back Market will map how fraudsters reroute their schemes to exploit operational gaps, and share their experience on strengthening defences across the board.


12:00 – 12:45

Learnings from Fighting Digital Goods Fraud – a Merchant Panel Discussion

Anna Collier – Head of Fraud, Fanvue
Scott Wels, Associate Director, Global Head of Revenue Protection, Spotify
Moderated by Jamie George, VP Account Management & Channel Partnerships, Ravelin

Featuring two big success stories in digital goods – a market expected to reach $157 billion this year – this panel is your chance to hear stories from the frontlines, strategies that worked (and some that didn’t), and informed predictions. In a world where online activity drives the economy, the digital goods fraudscape affects every company, in one way or another.


12:45 – 14:00

Lunch


14:00 – 14:30

The Silent Signal: Using AI to Fight Refund Abuse

Himayak Dhar – Senior Project Manager, Ravelin
Jerome Titus – Data Scientist, Ravelin

To truly solve refund and promo abuse, we need to redefine the traditional approach. The goal here isn’t to predict fraud; it’s to predict a customer’s future value. What if we could use large language AI models (LLMs) to generate high-fidelity features from messy data – including intelligently identifying fake names, “address jigging” and more text-based signals of dishonest behaviour?


14:30 – 15:00

ADEO's Journey to Frictionless Fraud Prevention: Methodologies, Techniques & Motivations

Benjamin Louche – Freelance Business Product Owner, ADEO

Well known for the iconic Leroy Merlin brand, French DIY juggernaut ADEO built a scalable, Europe-ready fraud detection framework with frictionless customer experiences at its heart. This session focuses on how, by modernising and automating legacy systems, they achieved new levels of customer satisfaction across multiple markets – and what you can learn from their journey.


15:00 – 15:30

Break


15:30 – 16:15

Agentic AI Commerce: Enabling and Safeguarding

Haydon Croker – SVP Strategy & Acquisitions, Worldpay
Jono MacDougall – Chief Technology Officer, Ravelin

Beyond the hype of “AI buying things”, agentic is an operating reality. Major protocols are opening up opportunities for merchants – yet fraudsters are also taking notice. Industry leaders share practical advice and actionable takeaways to land you the competitive advantage.


16:15 – 16:30

Closing Remarks

Followed by networking drinks.


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"A room full of fraud nerds discussing the most crucial fraud topics currently affecting merchants."

Senior Product Manager

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"A greatly organised event, allowing to meet and share around issues that can hinder business growth. The more we gather and talk about it, the more it is easier to tackle!"

Fraud Team Lead

John Lewis & Partners - white
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"Great opportunity for 'blue sky thinking' for your own role, an opportunity to network with peers and generally motivating to fight fraud!"

Fraud Solutions Specialist

Love2 Shop white
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"My favourite conference since working in fraud. There were fantastic insights and some out of the box ideas to take away."

Fraud Specialist

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"A valuable insight into fraud detection and prevention from the people who really know what they are talking about."

Product Manager

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"The best conference of the year!"

Payment Manager

Venue information

Pan Pacific Hotel London
80 Houndsditch
EC3A 7AB

View in Google Maps

Secure your spot

Register today to secure your free place at London's hottest fraud and payments event.


Spaces are limited!

Register now
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