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Industry pulse, challenges and fraud risks...
A platform where customers can choose from multiple restaurants or food vendors. The marketplace supplies and allocates a delivery driver.
Global food delivery market predicted growth:
The number of people using food delivery apps is expected to reach 53.9 million by 2023.
Drivers pinching fries
SUPPLIER FRAUD IS AN INCREASING CONCERN, BUT IT’S HARD TO SPOT.
of US drivers said that they had actually eaten the food they were delivering.
Food delivery accounts can be surprisingly lucrative to attackers. “Pizza plug” schemes are really popular and involve hackers taking over an account to resell food/drink at a discount.
Friendly fraud on the up
The food and beverage sector had one of the lowest chargeback rates, but the move online has it trending among the highest.
Top food delivery fraud risks
PERCENTAGE OF MERCHANTS THAT CONSIDER THESE FRAUD TYPES A TOP 3 RISK
Online payment fraud
FOOD DELIVERY MERCHANTS EXPERIENCE ON AVERAGE
attacks per month
USER ACCOUNTS AND PASSWORDS ARE TYPICALLY SOLD FOR BETWEEN
$1.50 & $10
Is your fraud team growing?
of food marketplace merchants expect to see an increase in team size
What about budgets?
predict an increase in their fraud budget
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