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Secure Growth Summit

Thursday 23rd March
The Pan Pacific Hotel, London

Confirmed Speakers

Julia Faesser

Julia frasser 1

Morgan McAlinden-Wall

Morgan wall headshot

Neill Mac Carthaigh

Neil headshot

Grant Shipway

Grant Shipway Headshot

Krys Savotchenko

Krys Savotchenko Flix 1

Casey Pozarowszczyk

Casey pozarowszczyk

Geoff White

Geoff white

Nick Aiken

Nick Aiken Trainline 1 1

Pamela Cronin

Pam cronin

Florian Jensen

Florian headshot 1

Hanna Gustafsson

Hannah gustaffson

Mark Barlow

Mark barlow 1
Geoff white

Geoff White

Investigative Journalist

BBC News, Channel 4 News & more

As an investigative journalist, Geoff has covered technology for BBC News, Channel 4 News, Audible, Forbes online and many others. He aims to create real-world change, with a particular focus on e-crime and cybersecurity. His words have brought about arrests, regulatory investigations and legislative action.

Grant Shipway Headshot

Grant Shipway

Global Fraud Manager Operational Risk & RFID

River Island

Grant is a fraud professional with experience across financial services and retail fraud. Grant has led international fraud operations from a people and process perspective. He has merged both elements into a successful fraud prevention strategy, while advocating for the genuine customer.

Pam cronin

Pamela Cronin

Head of Payment

Insparx

Pamela is the Head of Payment at Insparx, an online dating company. Insparx was founded in 2004 and operates seven main dating platforms in over 30 countries. Pamela has worked across various Payment and Fraud Prevention roles at Insparx for almost 6 years. She now leads a team working to implement a robust payment and fraud strategy.

Casey pozarowszczyk

Casey Pozarowszczyk

Head of Financial Crime

N Brown

Casey heads up fraud & customer financial crime strategy at N Brown Plc. Her previous experience lies in managing fraud & financial operations throughout the COVID-19 pandemic. Casey’s specialist fields include identity verification (KYC), behavioural biometrics and dark-web intelligence.

Florian headshot 1

Florian Jensen

Chief Risk Officer

Scalapay

Florian leads the Risk & Data team at Scalapay. Scalapay works to transform how people buy, both online and in-store, by allowing shoppers to buy now and pay later. They also aim to help merchants give their customers the best experience possible. Prior to joining Scalapay, Florian spent 5 years building the EMEA Fraud team at Uber and the Fintech & Risk team at Glovo.

Neil headshot

Neill Mac Carthaigh

Fraud Manager

ESW

Neill has been working in the risk and fraud prevention space for over 8 years. He has significant global experience having managed teams and functions in Luxembourg, the US and Dublin. Neill led teams at StubHub as part of the eBay organization before taking up his current role at ESW.

Krys Savotchenko Flix 1

Krys Savotchenko

Fraud and Risk Manager

Flix

Krystyna is the Fraud & Risk manager who has been leading fraud prevention at Flix since 2019. She is responsible for managing fraud across 39 markets and various payment methods and has a proven track record of minimizing the mobility platform’s fraud exposure over the years. Krystyna’s analytical mindset, attention to detail, and natural curiosity about the payment industry’s developments allow her to successfully navigate fraud patterns and trends in the fluctuating travel environment. She aspires to build a sophisticated and flexible fraud defense that is completely invisible to legitimate customers.

Morgan wall headshot

Morgan McAlinden-Wall

Fraud Prevention Manager

Asos

Morgan has worked in the Fraud Industry for 4 years in various roles and currently leads the Global ASOS Fraud Prevention Team focusing on detection and preventing Fraud. ASOS are passionate about reducing friction for our genuine customers and preventing Fraud working with various different stakeholders across the business.

Julia frasser 1

Julia Faesser

Vice President, Cyber & Intelligence Solutions

Mastercard

Julia oversees Mastercard’s Identity Services in Europe, leading product management and go-to-market of consumer authentication solutions, identity verification services and Digital Identity. Over her tenure at Mastercard, she has advanced her payment expertise in different regional roles including digital payment product management and customer account management. Prior to Mastercard, Julia worked at E-Plus Mobilfunk, a major German mobile network operator, where she lead the product development of a SIM-based mobile payment wallet.

Hannah gustaffson

Hanna Gustafsson

Payments Compliance Lead

Wolt

Payments Compliance Lead at Wolt. LLM with 10+ years of experience in the financial industry. Hanna’s main focus at Wolt is payments-related legal matters including AML and financial crime prevention.

Mark barlow 1

Mark Barlow

Chief Product Officer

Ravelin

Policy abuse is at an all-time high and it’s attacking your bottom line! Unfortunately, it’s rarely a straightforward challenge. Mark will dig into how you can balance cutting out opportunistic or fraudulent behavior while retaining genuine customers. He will also cover how and when to intervene – especially in competitive markets.

Nick Aiken Trainline 1 1

Nick Aiken

Director, Fraud and Payments

Trainline

Nick has 14 years experience in the world of Fraud and Payments in the Rail Industry and is leading the Fraud, Revenue Protect and Payments team at Trainline where they are Europe's leading independent rail platform. He is responsible for the end to end payment flow with the key focus on reducing losses whilst maximizing customer conversion through creating as frictionless an experience as possible.

WHAT’S NEW IN 2023

Your favourite fraud and payments conference is back to help you grow your business securely!

You can expect a mixture of expert talks and diverse panel discussions on hot topics such as first-party fraud, policy abuse and PSD2 perceptions. There’ll also be plenty of networking opportunities for you to make new connections and glean useful insights throughout the day.

This free event is suited to online merchant teams in Fraud, Payments, Finance and Risk as well as C-level executives focused on reducing fraud and optimizing conversion. Don’t hesitate to secure your spot now!

Register to attend

Agenda

9:00 - 9:30

Coffee & reception

Breakfast and caffeine!


9:30 - 9:45

Welcome & opening remarks

Ravelin’s CEO, Martin Sweeney, sets up the day of learning and knowledge sharing


9:45 - 10:30

Keynote: The Black Axe – adventures in fraud, identity and money laundering

Geoff White, Investigative Journalist - BBC News, Channel 4 News & more

Author & Investigative Journalist Geoff White presents the inside story of one of the world’s most virulent cyber and financial crime groups, revealing how they utilize a global network of identity fraudsters and money mules to steal billions and (mostly) evade capture, and the lessons organizations can learn from the activities.


10:30 - 11:00

Optimizing the use of SCA to boost approvals

Julia Faesser Vice President, Cyber & Intelligence Solutions, Mastercard

You think SCA is a conversion killer? Think again. Julia will provide an overview of the European payment landscape post-PSD2, sharing best practices on how to properly use EMV 3DS. This presentation will focus on concrete measures to convert more baskets while successfully mitigating fraud risk.


11:00 - 11:30

BREAK


11:30 - 12:00

Getting to grips with policy abuse

Mark Barlow, Chief Product Officer & Viktoria Csink, Data Scientist, Ravelin ​​

Policy abuse is at an all-time high and it’s attacking your bottom line! Unfortunately, it’s rarely a straightforward challenge. Mark will dig into how you can balance cutting out opportunistic or fraudulent behavior while retaining genuine customers. He will also cover how and when to intervene – especially in competitive markets.


12:00 - 12:45

Merchant Panel: The practice of fraud prevention

Fraud & Payments leaders from Insparx, Wolt, ASOS & N Brown

Keeping pace with nefarious fraudsters is a never-ending task. We dive into this challenge with those at the sharp-end. Our panel of experts will share insights on how they keep their businesses operational, secure and profitable. What’s keeping them awake at night? What new trends have them concerned? What countermeasures are they deploying to defend against them?


12:45 - 2:00

LUNCH


2:00 - 2:30

Case Study: The true value of a fraud operation

Grant Shipway, Global Fraud Manager Operational Risk & RFID, River Island

River Island's Profit Erosion project launched in Q3 2022. The aim was to show in black and white what many of us already knew. An effective fraud strategy prevents revenue loss across all areas of the business. Grant will delve into the project and its successes. In particular, the much-needed re-positioning of the fraud team as essential to profit protection.


2:30 - 3:00

Demystifying machine learning

Hayley Bannister, Senior Data Scientist, Ravelin

We're always ready to champion machine learning for fraud detection – but not everyone’s convinced. So it's important we reflect on and share what we've learned. Hayley has successfully deployed models to solve a range of use cases. So she is best placed to answer: where does machine learning actually work best? How can it be applied in unexpected ways? And how can you use it to complement existing techniques?


3:00 - 3:30

BREAK


3:30 - 4:15

Merchant Panel: The business of fraud prevention

Fraud & Payments leaders from Scalapay, Flix, Trainline & ESW

Calculating the true cost of fraud is challenging. But managing and balancing fraud risk is vital when entering a new market, adding a new product or making an acquisition. So how should merchants be thinking about fraud? What data should be shared at board level to make the scale of the problem understood? How can the payments universe help merchants trade more securely?



4:15 - 4:30

Closing remarks from Gerry Carr

Followed by networking drinks


PAST ATTENDEES

Deliveroo new Client Logo Freenow 1 Allsaints testimonial 1 Client Logo Glovo 1 River island testimonial 1 1 Client Logo Just Eat 1 Client Logo esw 1 Client Logo Blackmarket 2 Burberry logo John lewis logo Nandos logo Deliveroo new Client Logo Freenow 1 Allsaints testimonial 1 Client Logo Glovo 1 River island testimonial 1 1 Client Logo Just Eat 1 Client Logo esw 1 Client Logo Blackmarket 2 Burberry logo John lewis logo Nandos logo

Testimonials

  • Fraud Manager
  • Payments Analyst
  • Head of Risk
  • Finance Director
Fraud Manager
Payments Analyst
Head of Risk
Finance Director

A first class event, with hot/trendy topics on both Payments and Fraud Prevention, with top actors in the industry

Cornershop Logo

Great networking opportunity, amazing source of valuable information

John Lewis Logo

Merchant focused without sales pitches

Fitflop Logo

Professional presentations and networking day

Travel Counsellors Logo

VENUE DETAILS

Pan Pacific Hotel London

80 Houndsditch

London

EC3A 7AB

View in Google Maps

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