Stop policy abuse to protect your bottom line

Download the solution brief

Get a copy in your inbox now

Policy abuse

Stop policy abuse to protect your bottom line

Returns, refund and promotion abuse can ruin profit margins. Our sophisticated approach helps you target serial offenders, reduce costs and keep good customers happy.

MAKE YOUR INCENTIVES SECURE AND PROFITABLE

Refund abuse

Refunds are a necessary part of ecommerce. But you need to identify and prevent serial complainers to protect your margins. Our bespoke approach can help you prevent bad actors, discourage opportunistic abuse and reduce costs.

Promotion abuse

Promotion abuse occurs when customers unfairly take advantage of your offers. This can create hidden losses for your business, weaken product value and damage your brand image. We can help you track your promotions and highlight accounts that exploit them.

Trusted by the world’s leading online businesses

Uncover the scale of the problem

Our graph networking and reporting capabilities make spotting abuse patterns simple. Get the full picture to create policies that make sense for your business.

Learn more about link analysis

Rules to encourage good behavior

Our purpose built Refund API allows you to screen users at the point of refund. You can prevent any automatic refund option for serial abusers. Or, you can just add friction rather than block outright. Reclaim control over your refunds.

Learn more about rules-based fraud detection

Policy-focused machine learning features

We have dozens of features to uncover policy abusers in your data. Identifying the users is the first step to prevention. Our machine learning expertise gets this done at scale and with accuracy.

Explore our dedicated Refund API

Ready to get started?

We’d love to hear more about your business and how we can help - book a call below.

Get in touch