--- title: The impact of fraud on e-commerce date: 2018-02-01T11:09:00+00:00 author: Alara Basul canonical_url: "https://www.ravelin.com/podcast/ravelin-e-commerce-fraud" section: Podcast --- Podcast / Machine learning & AI Episode 16 01 February 2018 # The impact of fraud on e-commerce In this podcast, Birch discusses how e-commerce retailers can stay ahead of emerging trends and his thoughts on using machine learning to predict transactional fraud. ![The impact of fraud on e-commerce](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2500xAUTO_fit_center-center_none_ns/768/IMG_8871.webp)We were lucky enough to have David Birch from Consult Hyperion join us in the Ravelin offices to talk about payments and PSD2. Birch is much more than someone banks turn to in need: he’s an author, advisor and regular commentator in the fintech industry. When he’s not running Consult Hyperion, a consultancy business he founded in 1986, he can be found speaking at industry events or moderating panel talks with fintech power players. In this podcast we discuss the impact of fraud for retailers and e-commerce, how to stay ahead of emerging trends and using machine learning to predict transactional fraud. [**To learn more about online payment fraud visit our insights page.**](https://www.ravelin.com/insights/online-payment-fraud) ![Afk Bu I 400X400](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_122x122_crop_center-center_none_ns/851/afk_Bu-i_400x400.webp)Alara BasulRavelin alumna More from Alara Basul - [Infographic: The growing cost of fraud in 2018](https://www.ravelin.com/blog/infographic-fraud-in-2018) - [Meet Tim Whelan, Ravelin’s VP of Engineering](https://www.ravelin.com/blog/meet-tim-whelan-ravelins-vp-of-engineering) - [National Cybersecurity month: Raising awareness of fraud in payments](https://www.ravelin.com/blog/cyber-security-month-fraud-awareness) ## Related content [Blog / Payments & payment fraud ### Card payment liability shift – everything you need to know to reduce chargeback burden The knowledge you need to make the most of liability shifts and reap the benefits for your company – including saving money on chargebacks. ![Freddie burgess](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/281707/freddie-burgess.webp)Freddie Burgess,Senior Product Support Analyst](https://www.ravelin.com/blog/card-payment-liability-shift-for-chargebacks) [Blog / Fraud analytics ### Refund abuse KPIs: How to measure and reduce refund fraud rates What you need to know to assess and quantify refund abuse – as well as to measure whether your refund abuse solution and strategy are delivering results. ![Can](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/280078/can.webp)Can Colak,Senior Product Manager](https://www.ravelin.com/blog/how-to-measure-refund-abuse-kpis) [Blog / Press release ### Driven by AI, customers now rival criminals for ecommerce fraud, say merchants Global ecommerce fraud enters a new phase as losses continue to climb. Merchants now view criminals and their own customers as presenting a comparable risk, and there's a gap in AI adoption. ![Ravelin Symbol Blue 1](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/187712/Ravelin-Symbol-Blue-1.webp)Ravelin Technology](https://www.ravelin.com/blog/ravelin-fraud-survey-2026-press-release)