Why Ravelin for Online Travel Agencies?
Ravelin builds a profile of a potential fraudster at every stage of the booking journey. No interaction is overlooked to create the most accurate prediction possible of fraudulent behaviour. The result? A radical reduction in chargebacks with zero impact on the customer journey.Travel has a unique set of trends specific to the industry such as overlapping journeys, one-way journeys, new accounts attempting same day travel, and disposable contact details. Ravelin is capable of consuming these and thousands more signals to build a robust and accurate but fine-grained picture of fraud.
Managed peak times, holiday, weekend, same-day booking and overnight fraud
Our models never sleep. Ravelin is just as effective at night, at weekends and even during peak season. Our clients trust us to make the right calls to optimise conversion without any undue risk of fraud. No more reliance on manual review.
Travel-specific features for Machine Learning
Travel is different. Our work with leading in a range in ticketing has meant we've trained algorithms to spot suspicious, anomalous or or odd behaviour that only ticketing businesses Know. This means faster deployments with more accurate decisions sooner. Don't wait. Deploy the experts.
Web, mobile or both: we've got you
Many OTA platforms exist in-app; using a fraud system that is not mobile-native is non-start. Uncover useful signals from devices, discover how much GPS can reveal and use the mobile experience as an ally in he fight against fraud.
Constantly improving models that adapt to changing fraud profiles
We complement the machine learning that is at the core of our fraud detection with a number of other approaches to get the best results. Ravelin has a full-featured rules engine to enable analysts to set policy or react instantly to an emerging threat. All the innovation of Machine Learning with the reassurance of rules.
Ravelin can help you…
Stop fraud spreading
Only Ravelin maps out the risk in your customer base. Our graph network finds the accounts and customers connected to bad actors and stops them in their tracks. Uncover the risk hiding in your data.
Add more customers
Grow with the confidence that new sales are good sales. Our Machine Learning models are super-accurate in identifying and blocking bad accounts and risky orders.
Ravelin gives immediate ROI by reducing chargebacks dramatically - and keeps them low. Enjoy industry-best chargeback rates while exploring the possibilities that a solution like Ravelin brings.
Trust your customer
Ravelin has a ton of tools, checks and visualisations that helps an online business to have trust again in its customer base. Know the good customer, not just the bad and sell with confidence.