Additional risks

Account
takeover fraud

Account takeover (ATO) is when a fraudster gains control of a genuine customer account. It causes financial losses, erodes brand value and damages customer loyalty.

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Our solution

Detect attacks faster to stop costs rising

Your customized machine learning model is built on your business data for greater accuracy.

Protect customer accounts from compromise

Automatically block suspicious logins using machine learning and our breached credential database.

Increase your team’s efficiency

Empower analysts to review orders, devices and successful logins linked to ATO and block further logins.

Retain customer value and loyalty

Help customers keep their accounts to minimize customer churn and protect your brand.

Promotion abuse

Promotion abuse is when customers unfairly take advantage of your offers. This creates hidden losses for your business, weakens product value and damages the brand image.

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Our solution

Prevent hidden costs with flexible limits

Limit single customer or linked network promo usage to prevent losses through referral abuse and sign-up rewards abuse.

Gain clarity on promotion-related churn

Draw insights on how customers use different promotions, hidden losses and impact on customer value and churn.

Reward loyal customers and stop abuse

Enable your team to label promo abusers through manual reviews to stop sophisticated abusers and fraudsters.

Defend against further fraud and terms abuse

Account takeover fraud

Our solution

Detect attacks faster to stop costs rising

Protect customer accounts from compromise

Increase your team’s efficiency

Retain customer value and loyalty

Promotion abuse

Our solution

Prevent hidden costs with flexible limits

Gain clarity on promotion-related churn

Reward loyal customers and stop abuse

Defend against further
fraud and terms abuse

Account
takeover fraud