Additional risks

Account
takeover fraud

Account takeover (ATO) is when a fraudster gains control of a genuine customer account. It causes financial losses, erodes brand value and damages customer loyalty.

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Our solution

Detect attacks faster to stop costs rising

Your customized machine learning model is built on your business data for greater accuracy.

Protect customer accounts from compromise

Automatically block suspicious logins using machine learning and our breached credential database.

Increase your team’s efficiency

Empower analysts to review orders, devices and successful logins linked to ATO and block further logins.

Retain customer value and loyalty

Help customers keep their accounts to minimize customer churn and protect your brand.

Promotion abuse

Promotion abuse is when customers unfairly take advantage of your offers. This creates hidden losses for your business, weakens product value and damages the brand image.

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Our solution

Prevent hidden costs with flexible limits

Limit single customer or linked network promo usage to prevent losses through referral abuse and sign-up rewards abuse.

Gain clarity on promotion-related churn

Draw insights on how customers use different promotions, hidden losses and impact on customer value and churn.

Reward loyal customers and stop abuse

Enable your team to label promo abusers through manual reviews to stop sophisticated abusers and fraudsters.

Marketplace
seller fraud

Marketplace sellers sometimes commit fraud to boost their own earnings. It’s harder to spot than customer fraud, so carries hidden cost. It also damages customer experience, causing longer wait times, lost orders and higher fees.

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Our solution

Keep suspicious sellers active without risk

Use risk-based seller allocation to reduce risk and prevent opportunistic fraud without blocking sellers from your platform.

Detect and flag suspicious seller activity fast

Regular alerts on suspicious activity and anomalies to investigate potential seller fraud.

Turbocharge fraud investigation efficiency

Clarity on the top risks to your business to empower your analysts to save time on reviews.

Hear from our customers

Krystyna Savotchenko

Fraud & Risk Manager

“To operate at the scale and speed we wanted we knew we would need the automation that a machine learning solution like Ravelin would provide.

However what really impressed us was the patience and time that the team at Ravelin took to understand our business.”

Read the full story Flixbus customers

Corey Murphy

E-Commerce Operations at eShopWorld

“We have seen a 63% reduction in the false positive rates, which means more shoppers are having that seamless ecommerce journey, while also eShopWorld are seeing a reduction within the chargeback rate.”

Read what our customers say Customer eshopworld round logo

Amer Hasan

CEO of minicabit

“Since we deployed Ravelin the biggest benefit has been that our fraud was cut in half within the first couple of months. What we really love about it is the machine learning technique - it gives us insights on fraud rings and fraud trends so we can scale up in a much more smarter and effective way.”

Read the full story Customer minicabit round logo

Zalan Lima

Head of Fraud Prevention at Easy Taxi

“Ravelin is a fraud prevention company that really gets the on-demand industry. We have seen a dramatic increase in our ability to detect and prevent fraud since integrating with Ravelin.”

Read what our customers say Customer easytaxi round logo

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Defend against further fraud and terms abuse

Account takeover fraud

Our solution

Detect attacks faster to stop costs rising

Protect customer accounts from compromise

Increase your team’s efficiency

Retain customer value and loyalty

Promotion abuse

Our solution

Prevent hidden costs with flexible limits

Gain clarity on promotion-related churn

Reward loyal customers and stop abuse

Marketplace seller fraud

Our solution

Keep suspicious sellers active without risk

Detect and flag suspicious seller activity fast

Turbocharge fraud investigation efficiency

Hear from our customers

Download the solution brief

Ready to get started?

Defend against further
fraud and terms abuse

Account
takeover fraud

Marketplace
seller fraud