Ravelin Connect maps the connections in your customer and order database to highlight potential fraudulent behaviour. With a simple integration you can spot account creation abuse, promo and voucher abuse and fraud rings operating amongst your customers. You can perform link analysis instantly, close down bogus accounts and stop fraud from spreading.
Ravelin Connect takes link analysis to the next level. It instantly creates networks for every user in the client database based on up to six key parameters. It moves link analysis from being a slow and offline activity with limited features to being an instant, data-rich and actionable resource that every fraud analyst should have.
Thanks to our proprietary technique and power of cloud computing, every customer, good or fraudulent, has their network plotted. Adding in promo data to the database highlights the users connected with that promo. If the promo is being re-used it will be clearly shown. If a device is being wiped and re-used, our device identification will show that too.
Adding in confirmed chargeback data into a Ravelin Connect network will highlight all the devices, accounts, cards, phone numbers and emails connected to it. In short, the fraud rings that are operating in your customer base will be identified and stopped. Fraudsters create multiple identities - you can now see and stop them all in an instant. The odds are suddenly in your favour.
The only thing better than stopping a fraudster is frustrating one. Our graph network highlights bogus accounts so you can stop them from purchasing. Better still, the fraudulent owner of the accounts has no idea that the accounts are blocked and will waste significant time and effort trying to make unsuccessful purchases; ultimately driving them away from your app or website.
We hate chargebacks as much as you do. But when they do happen they provide the basis for connections in the graph network meaning that all accounts, devices, emails associated are highlighted and blocked. So one chargeback can shut down dozens of bogus accounts therefore reducing future chargebacks.
Vouchers are a great way to gain new users and reactivate old. Issued wrongly though they are ripe for abuse, re-use and even re-sell. Ravelin Connect allows you to associate a voucher with a specific user and even a device. It's an easy task to see if your vouchers are being used in the right way and block them if they are not.
Ravelin Connect has no impact on sign-up. It looks at the connections in the data that you already have and requires no additional steps or hurdles for your users. Conversion rates improve as the fraudsters can be highlighted more effectively without additional burden.