---
title: Fraud in the prepaid card industry 
date: 2017-08-21T21:59:00+01:00
author: Alara Basul
canonical_url: "https://www.ravelin.com/podcast/fraud-in-the-prepaid-card-industry"
section: Podcast
---
Podcast / Fraud trends

Episode 10

21 August 2017

# Fraud in the prepaid card industry

What does fraud look like in the prepaid card industry? Gerry sits down with James Nurse from Pockit to learn more.

![Fraud in the prepaid card industry ](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_548xAUTO_fit_center-center_none_ns/1642/08.webp)And we're back!

James Nurse, Head of Fraud and Payments at [Pockit](https://www.pockit.com/), joins Gerry to have a chat about fraud in the pre-paid card industry.

Pockit provides straightforward and fair, alternative bank accounts to their customers who have struggled to get an account with the high street banks. Their mission is to be the world's most inclusive bank, which means their sign up and on-boarding process tends to have fewer checks than the traditional banks.

This obviously exposes Pockit to potential fraud risk so they use a plethora of verification checks, technologies and tactics to minimise the risk; or as James refers to it, the Swiss Cheese Model. By layering checks such as eKYC &amp; standard 2 + 2 matches across 2 data sources, with their rules engine that surfaces suspicious behaviour to the fraud team, Pockit is able to keep the fraudsters out.

Their biggest saving grace, however, is [3D Secure](https://www.ravelin.com/solutions/3d-secure-server-sdks). Most of their customers use another card to top up their Pockit card, so sending all of these transactions through 3DS means that [the liability is shifted away](https://www.ravelin.com/blog/card-payment-liability-shift-for-chargebacks) from Pockit.

James acknowledges that this might impact conversion slightly, but explains that this check is essential since they are a financial institution and therefore they need to make sure the money coming in is from a legitimate source.

To hear more about the types of fraudster behaviors Pockit sees and what James thinks about collaboration in the prepaid card industry to combat fraud, listen to the whole episode!

You can listen above, find it on [iTunes](https://itunes.apple.com/gb/podcast/interview-james-nurse-from/id1156451570?i=1000376182264&mt=2) or visit our [Soundcloud page](https://soundcloud.com/ravelin). Enjoy!

![Ravelin Logo](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/ravelin-symbol-logo-transparent.webp)

## The intel you need to outsmart fraudsters

Get Ravelin's latest reports, analysis and advice on fraud, payments and secure growth in your inbox.

Subscribe here 

  

![Afk Bu I 400X400](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_122x122_crop_center-center_none_ns/851/afk_Bu-i_400x400.webp)Alara BasulRavelin alumna

More from Alara Basul

- [Infographic: The growing cost of fraud in 2018](https://www.ravelin.com/blog/infographic-fraud-in-2018)
- [Meet Tim Whelan, Ravelin’s VP of Engineering](https://www.ravelin.com/blog/meet-tim-whelan-ravelins-vp-of-engineering)
- [National Cybersecurity month: Raising awareness of fraud in payments](https://www.ravelin.com/blog/cyber-security-month-fraud-awareness)

## Related content

[Blog / Fraud analytics

### First-party friendly fraud in ecommerce: The definitive guide

Half of merchants believe that consumers are a bigger threat to ecommerce than professional criminals. Discover out the types, signals and techniques of first-party fraud and abuse, and how to stop it.

![Sam fitzpatrick](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/266444/sam-fitzpatrick.webp)Sam Fitzpatrick,Product Director](https://www.ravelin.com/blog/first-party-friendly-fraud-in-ecommerce-guide)

[Blog / Fraud analytics

### Card testing enumeration attacks explained (and the controls to stop them)

This is how fraudsters turn payment authorization into intelligence on stolen cards, often with the help of automation and AI.

![Rosalie](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/287252/rosalie.webp)Rosalie Rogers,Data Science Manager](https://www.ravelin.com/blog/card-testing-enumeration-prevention)

[Blog / Fraud trends

### Online Retail Fraud Trends 2026: New global report

Refund abuse just outranked traditional forms of first-party abuse in terms of its negative impact on retailers – while 78% say fraud has stifled their growth to some extent.

![1669287463716 2023 12 07 164059 ybjd](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/196785/1669287463716_2023-12-07-164059_ybjd.webp)Nikoleta Dimitriou,Senior Content Manager](https://www.ravelin.com/blog/online-retail-fraud-trends-2026)
