---
title: "Food delivery marketplace: industry pulse, challenges & fraud risks"
date: 2022-06-11T09:14:00+01:00
author: Elektra Murphy
canonical_url: "https://www.ravelin.com/infographics/food-delivery-marketplace"
section: Infographics
---
Industry pulse, challenges and fraud risks...

# Food delivery

A platform where customers can choose from multiple restaurants or food vendors. The marketplace supplies and allocates a delivery driver.

## Industry size & growth

Global food delivery market continues to grow:

By 2029, **2.5 billion users** around the world will be ordering meals online.

# Food delivery industry

## trends & challenges

Drivers pinching fries

SUPPLIER FRAUD IS AN INCREASING CONCERN, BUT IT’S HARD TO SPOT.

30%

of US drivers said that they had actually eaten the food they were delivering.

Pizza Scammers

Food delivery accounts can be surprisingly lucrative to attackers. “Pizza plug” schemes are really popular and involve hackers taking over an account to resell food/drink at a discount.

Friendly fraud on the up

The food and beverage sector had one of the lowest chargeback rates, but the move online has it trending among the highest.

Top food delivery fraud risks

PERCENTAGE OF MERCHANTS THAT CONSIDER THESE FRAUD TYPES A TOP 3 RISK

34%

Seller fraud

38%

Seller fraud

40%

Promotion abuse

49%

Refund abuse

57%

Account takeover

81%

Online payment fraud

# Fraud Growth

### Fraud types and percentages of merchants that have seen an increase

## Account takeover

FOOD DELIVERY MERCHANTS EXPERIENCE ON AVERAGE

4

attacks per month

USER ACCOUNTS AND PASSWORDS ARE TYPICALLY SOLD FOR

$1.50 – $10

each

# What do delivery fraud teams look like

Is your fraud team growing?

79%

of food marketplace merchants expect to see an increase in team size

What about budgets?

77%

predict an increase in their fraud budget

#### Equip your team with the tools they need to tackle fraud in 2025

Book a call to learn more about how Ravelin can help your business.

[**Book a call**](https://www.ravelin.com/contact-us)

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### Get the latest data: Ravelin's Global Fraud Survey Report 2026

Download report

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