--- title: RavCon 2026 – Secure Growth Summit date: 2023-10-11T14:58:00+01:00 author: Matteo Scubla canonical_url: "https://www.ravelin.com/events/ravcon2026" section: Events (Single Pages) --- ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/Ravelin-26_Fraud-Payments-White-Colour-Logo.svg)# Secure Growth Summit Thursday 5 March The Pan Pacific Hotel, London ## RavCon 26 – Registrations are closed **Please note that we are at capacity – registrations for RavCon 26 are now closed. You can find the agenda and venue information below.** The definitive one-day summit for ecommerce fraud and payments leaders, **RavCon**, makes its highly anticipated annual return to London in 2026! Featuring [game-changing talks](https://www.ravelin.com/events/ravcon2026#section-267216) from world-leading brands, ample networking opportunities, and candid knowledge sharing, RavCon is designed to sharpen your strategies and forge powerful connections. This is the essential meeting point where C-level executives, fraud managers, analysts, and payment experts meet to tackle emerging threats, debate innovative solutions, and build invaluable networks. Join us to be part of the movement defining the future of secure growth. **Spaces are limited. Secure your spot today.** ## SPEAKERS ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274176/Benedict-Evans-email-thumbnail-1.webp)Benedict Evans ![Benedict Evans email thumbnail 1](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/274177/Screenshot-2025-11-13-at-14.40.28.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274213/Benjamin-Binaud.webp)Benjamin Binaud ![Benjamin Binaud](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/274398/Back-Market-logo-new.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274186/Anna-Collier-headshot.webp)Anna Collier ![Anna Collier headshot](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/274387/Logo-green-black.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274183/Scott-Wels-Spotify.webp)Scott Wels ![Scott Wels Spotify](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/274182/Spotify-logo.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274212/Himayak.webp)Himayak Dhar ![Himayak](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/202848/Ravelin-Egyptian-Blue.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274208/Benjamin-Louche-ADEO.webp)Benjamin Louche ![Benjamin Louche ADEO](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/274209/Adeo-logo_2026-01-26-125836_cmry.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274848/unnamed.webp)Lea Polge ![Unnamed](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/274400/Back-Market-logo-new_2026-02-02-103954_lieq.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274217/Jamie-G.webp)Jamie George ![Jamie G](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/202848/Ravelin-Egyptian-Blue.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274214/IMG_0562.webp)Jerome Titus ![IMG 0562](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/202848/Ravelin-Egyptian-Blue.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274864/jonoheadshot.webp)Jono MacDougall ![Jonoheadshot](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/202848/Ravelin-Egyptian-Blue.webp) ![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_2000xAUTO_fit_center-center_100_line_ns/274210/Haydon-Croker.webp)Haydon Croker ![Haydon Croker](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_504xAUTO_crop_center-center_100_line_ns/274211/Worldpay.webp) ## Agenda 9:15 – 9:45 ### Coffee & Reception Breakfast and caffeine! --- 9:45 – 10:15 ### Welcome & Opening Remarks Martin Sweeney – CEO at **Ravelin** Ravelin’s CEO sets up a day of **learning, insights and knowledge sharing**. --- 10:15 – 11:00 ### Keynote: AI Eats the World **Benedict Evans** – Independent Tech Analyst With the advent of AI, **macro and strategic trends in tech** have perhaps never been more important to decipher. Benedict Evans spent a quarter of a century analysing mobile, media and technology from positions in equity research, strategy and venture capital. Now an independent analyst with a popular newsletter, he is expertly positioned to see beyond the hype and **identify the questions we need to be asking about AI** – as well as some of the answers. --- 11:00 – 11:30 ### Break --- 11:30 – 12:00 ### An Evolving Fraud Loop: When Refund Abuse Becomes a Chargeback Problem Lea Polge – Senior Product Manager, **Back Market** Benjamin Binaud – Senior Fraud Analyst, **Back Market** Refund abuse, logistics fraud, and chargebacks are deeply interconnected – no matter which team each sits with. From the RavCon stage, popular tech marketplace Back Market will map **how fraudsters reroute their schemes to exploit operational gaps**, and share their experience on **strengthening defence**s across the board. --- 12:00 – 12:45 ### Learnings from Fighting Digital Goods Fraud – a Merchant Panel Discussion Anna Collier – Head of Fraud, **Fanvue** Scott Wels, Associate Director, Global Head of Revenue Protection, **Spotify** Moderated by Jamie George, VP Account Management & Channel Partnerships, **Ravelin** Featuring two big success stories in digital goods – a market expected to reach **$157 billion this year** – this panel is your chance to hear stories from the frontlines, strategies that worked (and some that didn’t), and informed predictions. In a world where online activity drives the economy, the **digital goods fraudscape affects every company**, in one way or another. --- 12:45 – 14:00 ### Lunch --- 14:00 – 14:30 ### The Silent Signal: Using AI to Fight Refund Abuse Himayak Dhar – Senior Project Manager, **Ravelin** Jerome Titus – Data Scientist, **Ravelin** To truly solve refund and promo abuse, we need to redefine the traditional approach. The goal here isn’t to predict fraud; it’s to predict a customer’s future value. What if we could use **large language AI models (LLMs) to generate high-fidelity features** from messy data – including intelligently **identifying fake names**, “address jigging” and more text-based signals of dishonest behaviour? --- 14:30 – 15:00 ### ADEO's Journey to Frictionless Fraud Prevention: Methodologies, Techniques & Motivations Benjamin Louche – Freelance Business Product Owner, **ADEO** Well known for the iconic Leroy Merlin brand, French DIY juggernaut ADEO built a scalable, Europe-ready fraud detection framework with **frictionless customer experiences** at its heart. This session focuses on how, by modernising and automating legacy systems, they achieved new levels of customer satisfaction **across multiple markets** – and what you can learn from their journey. --- 15:00 – 15:30 ### Break --- 15:30 – 16:15 ### Agentic AI Commerce: Enabling and Safeguarding Haydon Croker – SVP Strategy & Acquisitions, **Worldpay** Jono MacDougall – Chief Technology Officer, **Ravelin** Beyond the hype of “AI buying things”, agentic is an operating reality. Major protocols are opening up opportunities for merchants – yet **fraudsters are also taking notice**. Industry leaders share practical advice and actionable takeaways to **land you the competitive advantage**. --- 16:15 – 16:30 ### Closing Remarks Followed by networking drinks. --- ![JET logo white](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/JET-logo-white.png) ![Quote icon](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/quote-icon.svg)"A room full of fraud nerds discussing the most crucial fraud topics currently affecting merchants." **Senior Product Manager** ![Trainline white](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/trainline-white.png) ![Quote icon](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/quote-icon.svg)"A greatly organised event, allowing to meet and share around issues that can hinder business growth. The more we gather and talk about it, the more it is easier to tackle!" **Fraud Team Lead** ![John Lewis & Partners - white](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/3ed541ec-ea75-41cf-b301-5a778103039d.png) ![Quote icon](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/quote-icon.svg)"Great opportunity for 'blue sky thinking' for your own role, an opportunity to network with peers and generally motivating to fight fraud!" **Fraud Solutions Specialist** ![Love2 Shop white](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/Love2Shop-white.png) ![Quote icon](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/quote-icon.svg)"My favourite conference since working in fraud. There were fantastic insights and some out of the box ideas to take away." **Fraud Specialist** ![Lner logo primary white](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/lner-logo-primary-white.png) ![Quote icon](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/quote-icon.svg)"A valuable insight into fraud detection and prevention from the people who really know what they are talking about." **Product Manager** ![Heathrow logo Edited](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/Heathrow-logo-Edited.png) ![Quote icon](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/quote-icon.svg)"The best conference of the year!" **Payment Manager** ## Venue information Pan Pacific Hotel London 80 Houndsditch EC3A 7AB [View in Google Maps ](https://www.google.com/maps/place/Pan+Pacific+London/@51.5166569,-0.0830896,17z/data=!3m2!4b1!5s0x48761cb2952b0057:0x7895497478bc812b!4m8!3m7!1s0x48761cb2ebe2537b:0x286b76747986da9!5m2!4m1!1i2!8m2!3d51.5166569!4d-0.0809009) [![](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/Ravcon-Map-1436x1436.png)](https://www.google.com/maps/place/Pan+Pacific+London/@51.5166569,-0.0830896,17z/data=!3m2!4b1!5s0x48761cb2952b0057:0x7895497478bc812b!4m8!3m7!1s0x48761cb2ebe2537b:0x286b76747986da9!5m2!4m1!1i2!8m2!3d51.5166569!4d-0.0809009) Secure your spot Register today to secure your free place at London's hottest fraud and payments event. Spaces are limited! [Register now](https://www.ravelin.com/events/ravcon2026#register) ![F66f6bd7 0bab 4ba2 8161 aeaa8441d109](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/f66f6bd7-0bab-4ba2-8161-aeaa8441d109.jpg)