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Customer testimonials

We're proud to partner with some of the world's leading online businesses. Read what some of our customers have to say about working with us.

River island testimonial

Grant Shipway
Global Fraud Manager at River Island

"Ravelin has a freshness and passion for fraud that is apparent to me every time we speak.

We work in partnership to improve things. This can mean that tough questions need to be asked and answers sought. We never compromise on holding each other to account, but there is a camaraderie and friendship across all levels of both organizations."

Read the case study

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Chris Boynton
Fraud Specialist at Appreciate Group

“I’ve been in fraud for 18 years, so I have high expectations. But Ravelin has exceeded them. The machine learning model is proving to be very accurate. When we added the fraud scoring model to our day 1 ruleset, we saw dramatic improvement. And now it’s fully embedded, we understand our fraud and can react quickly."

Read the case study

Just eat

Aaron Wilson
Product Manager - Identity & Protection

“The Ravelin team have always been proactive and determined to solve real problems; this has contributed to the fantastic success we see in the ATO space.

I have been incredibly impressed with Ravelin's determination and professionalism during the integration of ATO protection.”

Eshopworld customers

Corey Murphy
E-Commerce Operations at eShopWorld

“With Ravelin, eShopWorld reduced false positive rates by over 60%”

Read the case study

Elvie customers

Simon Hamp
Head of Software Engineering

“The team at Ravelin are all very knowledgeable about the various aspects around ecommerce fraud and have been extremely helpful at all stages of our integration.

The service available via Ravelin has leveled up our understanding of our ecommerce as a whole and especially improved our fraud prevention tactics.“

Minicabit customers

Amer Hasan
CEO at minicabit

“Since we deployed Ravelin the biggest benefits have been that our fraud was cut in half within the first couple of months.”

Read the case study

Flixbus customers 2

Krystyna Savotchenko
Fraud & Risk Manager

"We were impressed to say the least with the technical capabilities of the Ravelin team but also their ability to quickly understand our risk profile"

Read the case study

Trouva customers

Tayo Moore
Senior Operations Manager

"Everyone at Ravelin seems to genuinely love what they do and really want to help us tackle our fraud problems. They are always available, and friendly, and everyone I’ve spoken to has done a fantastic job at helping me solving my problem/answer my question.

I'd describe Ravelin as leading the field in flexible and advanced solutions to fraud, whilst also adapting that to fit each company they work with."

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