--- title: 5+ years of successful partnership with River Island – infographic date: 2025-05-14T12:03:00+01:00 author: Zofia Gryf-Lowczowska canonical_url: "https://www.ravelin.com/blog/ravelin-partnership-with-river-island" section: Blog --- Blog /[Machine learning & AI](/resources?search=&category%5B0%5D=134549#resourceContainer "Go to Machine learning & AI"), [Press release](/resources?search=&category%5B0%5D=175650#resourceContainer "Go to Press release") # 5+ years of successful partnership with River Island – infographic Celebrating our partnership with iconic UK retailer River Island. Our success story together started in 2020 and now extends into the future, all the way to 2028. 14 May 2025 ![5+ years of successful partnership with River Island – infographic](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_blogSmall/263878/Screenshot-2025-05-14-at-12.09.50.webp) We're celebrating our partnership with River Island with an infographic. Our success story together started in 2020 and now extends into the future, all the way to 2028. **Scroll down to see its milestones.** [Discover how automated decisioning transformed the retailer's fraud strategy, reducing active rules by 87%, in our case study](https://www.ravelin.com/case-studies/river-island-transforms-fraud-strategy-with-automated-decisioning). ![river island and ravelin have been working together since 2020, and signed a contract that takes our partnership into 2028](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/393-River-Island-Celebration-Image-LinkedIn-627x1200-v5B.png) > "Ravelin has a freshness and a passion for fraud that is apparent to me every time we speak. We work in partnership to improve things." > > > > Grant Shipway > Senior Operational Risk Manager at River Island ## Related resources - [Webinar: How River Island works smarter, not harder, with ML](https://pages.ravelin.com/machine-learning-ri-webinar) - [River Island + Ravelin case study](https://www.ravelin.com/case-studies/river-island-transforms-fraud-strategy-with-automated-decisioning) - [Merchant panel on refund abuse at RavCon – watch on demand](https://pages.ravelin.com/ravcon-2024-refund-abuse-trends-and-solutions-panel) - [Grant Shipway – the true value of a fraud operation – watch on demand](https://youtu.be/NAGq3UcGWCk) ## Author ![Zofia Gryf-Lowczowska](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_avatarSmall/263913/zofia.webp) Zofia Gryf-LowczowskaAccount Manager [More from this author](https://www.ravelin.com/author/zofia-gryf-lowczowska) ## Related content [Blog / Press release ### Driven by AI, customers now rival criminals for ecommerce fraud, say merchants Global ecommerce fraud enters a new phase as losses continue to climb. Merchants now view criminals and their own customers as presenting a comparable risk, and there's a gap in AI adoption. ![Ravelin Symbol Blue 1](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/187712/Ravelin-Symbol-Blue-1.webp)Ravelin Technology](https://www.ravelin.com/blog/ravelin-fraud-survey-2026-press-release) [Blog / Payments & payment fraud ### Safeguarding agentic commerce – fraud strategy advice by Ravelin's CPO "If there’s anything fraudsters like, it’s a new thing." Here's how to protect your online shop from agentic commerce fraud – which can target you no matter whether you're actively adopting AI shopping or not. ![RAVELIN STAFF Mark Barlow Head Of product website](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/175066/RAVELIN_STAFF_Mark_Barlow_Head_Of_product_website.webp)Mark Barlow,Chief Product Officer](https://www.ravelin.com/blog/agentic-commerce-fraud-prevention-strategy-analysis) [Blog / Ravelin product ### Next-level reporting with Ravelin: Introducing Insights and AI-powered queries Discover how the new Insights section and AI-powered queries in the Ravelin Dashboard simplify your fraud reporting. ![Ashleigh](https://storage.googleapis.com/ravelin-website-assets-production/assets/images/_33x33_crop_center-center_none_ns/267519/ashleigh.webp)Ashleigh Luccini Gilera,Senior Product Marketing Manager](https://www.ravelin.com/blog/fraud-reporting-insights-ai-queries)